General FAQ
- Purchase Verification: I am getting the Windows Defender pop-up message when I run the Intel® Hardware Scanning Tool
- How do I redeem Marvel's Avengers?
- I did not receive a Master Key
- My Master Key is expired
- Title regional lock
- How do I find the terms and conditions for my promotion
- I have not received a verification email
- "Temporarily out of inventory."
- When can I expect to hear back from the support team?
- I've found a master key in a box and it's expired.
- Purchase Verification FAQ
- What are the minimum requirements to download and run the software available in the offers?
- What happens to software title codes after a promotion expires?
- How many software titles can I download?
- Can I exchange software titles?
- What is provided on the Intel® Digital Hub?
- I think my account has been hacked
- How do I deactivate my account?
- I'm having an issue accessing my account.
- How do I reset my password?
- What if I experience account creation issues?
- How do I verify my account?
- How do I create an Intel® Digital Hub account?
- How do I redeem a master key?
- How can I access a software offer on the Intel® Digital Hub?
- What is the Intel® Digital Hub?