I cannot access my promotion. Please click here to contact support and send screenshots of any error messages you may see when redeeming the promotion on softwareoffer.intel.com. Related articles Where can I find my redeemed promotions? Does my newly purchased Intel®-based product or standalone Intel product qualify for a promotion? I purchased my master key, but cannot redeem it. I purchased my product from a participating retailer, but did not receive a Master Key. Can you provide the Master Key? I can't find Call of Duty®: Modern Warfare® II on my account.